Compliance Procedures

Stellar Finance seeks to provide the best trading environment to its traders. To meet such ends,we require compliance documents to protect our traders against any cases of identity usurpation and frauds.

This means that we strictly abide by international laws governing financial operations as required by legal authorities and governments. Our compliance department ensures that all the documents submitted are up to date according to international standards.

Our compliance department requires you to submit the following documents.

1. A Proof of Identity

This can be a scanned, colored copy of any identification document including your National Identity Card, international passport, driving license or any legal and valid identification card which has been issued by the government of your country. The identification document must be of excellent quality with the edges clearly visible.

2. A Proof of Address

This can be a certified and valid copy of any of your utility bill including electricity, gas and water. The document must not be older than 3 months and must display your full name and residential address.

3. A Proof of Payment

We also require a colored copy or high quality picture of the front and back of your debit/credit card or a SWIFT copy if you deposited by bank transfer.

The following must be hidden for safety purposes :

  • The first 12 first digits of the card number
  • The CVV (or 3 digit number) at the back of the card

4. Deposit Confirmation Form (DCF)

The Deposit Confirmation Form (DCF) must be filled out with all your deposits made and duly signed with a blue or black pen.

Click here to get your Deposit Confirmation Form (DCF).

These compliance documents need to be send to us via email on [email protected] . To do this:

  • Gather all the above-mentioned documents and make sure that they are of good quality.
  • Log in to your trading account.
  • Find ‘My Account’ in the menu bar.
  • Click on ‘Upload Documents’.

For a step-by-step guide to our compliance procedures, please download the KYC/AML Procedure Guidelines and follow the instructions accordingly.

If you have issues regarding the submission of your documents, please contact our support agents. They are on hand 24 hours a day and 7 days a week by telephone, email or via live chat.

For compliance queries, you can also contact our compliance team by email at [email protected] .

We wish to thank our customers for their understanding and support of our AML rules and procedures.